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Based in the heart of NYC, we are a luxury fashion brand dedicated to the art of handmade embroidery. Each of our dresses is meticulously crafted by hand, taking a week to perfect. With us, you wear not just fashion, but a work of art.

We're committed to providing you with exceptional products and outstanding service. Below, you'll find detailed information about our shipping policies and practices, tailored specifically for our customers across the US and Canada.

1. Shipping Destinations:

Mahender NYC proudly offers shipping services across the United States and Canada. Wherever you are in these regions, we've got you covered! If you have any questions regarding shipping to your specific location, please feel free to reach out to our customer support team.

2. Free Shipping:

Enjoy the convenience of free shipping on all orders within the US! There are no minimum order requirements or hidden fees. Whether you're treating yourself or shopping for loved ones, Mahender NYC has your shipping covered.

3. Same-Day Shipping Promise:

We understand the importance of receiving your order promptly. That's why we strive to process and ship all orders placed before 4PM on the same day. Orders placed after this cutoff time will be shipped the following business day.

4. Shipping Methods:

To ensure your convenience, we offer various shipping methods, including Standard, Expedited, and Express shipping. You'll have the flexibility to choose the option that best suits your needs during checkout.

5. Estimated Delivery Times:

Delivery times vary based on the shipping method selected and your location. Rest assured, we partner with reliable shipping carriers to ensure your order arrives in a timely manner. Our same-day shipping promise applies to all eligible orders within the US and Canada.

6. International Shipping:

While our primary focus is on serving customers in the US and Canada, we may be able to accommodate international shipping upon request. Please contact our customer support team for further assistance and shipping options.

7. Order Processing:

Orders are promptly processed and shipped from our facility in New York City. To avoid any delays, please ensure that your order and address details are accurate when placing your order.

8. Shipping Confirmation and Tracking:

Once your order is on its way, you'll receive a shipping confirmation email with tracking information. This will allow you to monitor your package's journey until it reaches your doorstep.

9. Need Assistance?

Our dedicated customer support team is here to assist you with any shipping inquiries or concerns you may have. Don't hesitate to reach out to us – we're here to help!

At Mahender NYC, we're passionate about providing you with a seamless shopping experience, from browsing our products to receiving your order. Thank you for choosing us for your shopping needs.